Как работает гарантия на технику Apple в России

Некоторым владельцам iPhone, iPad и компьютеров Mac, к сожалению, приходится сталкиваться с наступлением гарантийных случаев, связанных с заводскими дефектами устройств. Если это произошло во время действия годовой гарантии Apple или AppleCare Protection Plan — хорошо, спорить никто не будет, если поломка действительно произошла по вине производителя. Но что делать в остальных случаях?

Если бы Apple производила ремонт устройств только по своей годовой ограниченной гарантии, это противоречило бы Закону РФ «О защите прав потребителей», который предусматривает больший срок предъявления претензии — два года с даты поставки. Поэтому, когда гарантия Apple на год заканчивается, вы по-прежнему имеете право на бесплатное гарантийное обслуживание — но уже в соответствии с законодательством РФ.

Возьмем такой пример: вы купили iPhone 6s, гарантия от Apple закончилась, и через три месяца после этого устройство стало перегреваться. Чтобы предъявить свою претензию, достаточно позвонить в магазин, где вы покупали iPhone, производителю (то есть в Apple) и даже импортеру или посетить их. Смартфон, скорее всего, будет отправлен на экспертизу: если последняя признает виновным производителя, у вас есть несколько вариантов действий на выбор:

  • Бесплатно отремонтировать
  • Бесплатно заменить
  • Потребовать снижения цены
  • Вернуть устройство с возмещением его полной стоимости

Так что если вам будут навязывать ремонт, а вы хотите заменить устройство на новое — смело можете настоять на своем. Но стоит учитывать, что в соответствии с Законом РФ «О защите прав потребителей» бремя представления доказательств неисправности товара обычно лежит на потребителе.

В чем же отличие гарантии по законодательству РФ, годовой гарантии Apple и AppleCare Protection Plan? Во втором случае сам процесс предъявления претензий проще — можно позвонить в техническую поддержку Apple, посетить сервис, и доказывать, как правило, ничего не нужно. Кроме того, годовая ограниченная гарантия Apple предусматривает 90 дней технической поддержки по телефону.

AppleCare Protection Plan же еще удобнее — здесь и услуга экспресс-замены для iPad и iPhone, и обслуживание на месте для компьютеров Mac. Да и действует программа больше — три года.

Еще один момент. Если вам заменили iPhone на новый из-за заводского дефекта, у вас снова есть два года гарантии по Закону РФ «О защите прав потребителей». То есть срок гарантии обнуляется после получения другого устройства.

Более подробно ознакомиться с гарантийным обслуживанием Apple в России можно здесь.

Источник: appleinsider.ru


  1. I just want to tell you that I am just very new to blogging and site-building and absolutely liked your web site. More than likely I’m going to bookmark your blog . You really come with excellent articles and reviews. Appreciate it for sharing your blog.

  2. Sure this is very open with a really clear description of the challenges. It was definitely informative. Your website is very useful. Thank you for sharing!

  3. Everyone loves your site.. great colorations & theme. Would anyone style and design this website yourself as well as does you actually hire an attorney to make it happen for you personally? Plz reply as I!|m seeking to style my own, personal weblog and would wish to know where ough obtained that out of. many thanks

  4. Hi,. can enybody please tell me other platforms that blogger, wordpress, posterous, dupral where I can make blog posts by email?. I need a list of free blog services that allow you to make your post by email..

  5. Wow, marvelous blog structure! How long have you ever been running a blog for? you made running a blog glance easy. The total glance of your site is magnificent, as well as the content!

  6. I am very happy to read this. This is the kind of manual that needs to be given and not the accidental misinformation that is at the other blogs. Appreciate your sharing this greatest doc.

  7. I want to pursue a major in creative writing, and eventually become a fiction writer, but my question is, besides teaching english (which I NEVER picture myself doing), what is there for someone with a creative writing degree to do before they have written any books. My mom says a degree in creative writing is like signing up to work at Starbuck’s until i get published, is this the case?.

  8. I just want to tell you that I’m all new to blogging and site-building and certainly savored your website. Most likely I’m likely to bookmark your site . You really have perfect well written articles. Thanks a bunch for sharing your web site.

  9. I’m currently using a classic blogger template and I would like to know how you put an rss feed on it. Normally, blogger has an rss feed avaliable on the newer templates but my blog doesn’t have one. Also, is there some sort of widget I could also install for followers?.

  10. hey there and thank you for your information – I have certainly picked up anything new from right here. I did however expertise several technical points using this site, as I experienced to reload the website lots of times previous to I could get it to load correctly. I had been wondering if your web host is OK? Not that I’m complaining, but slow loading instances times will often affect your placement in google and could damage your high quality score if advertising and marketing with Adwords. Anyway I am adding this RSS to my e-mail and could look out for a lot more of your respective exciting content. Ensure that you update this again very soon..

  11. I’m looking for some really good business blogs to add to my google reader that are worthwhile following on an ongoing basis. Can you make and recommendations? I have Seth Godin’s already. Thanks!. . It would also be helpful if you told me why you liked these blogs..

  12. I want to switch to a clean new WordPress theme for a site, but Google has indexed 2500 pages from the old site (mainly due to a calendar module creating a new page for each day). How do I ensure all those pages remain accessible for Google, without throwing up a «Page Not Found» when someone tries to access it after installing the new WordPress theme. The current site is content managed and is running pHp..

  13. I have a WordPress blog and what I need is to rotate my blog posts over and over with a preset time interval. And also I’d like to shuffle my posts. Would RSS feeds pick up the rotated blog posts as new ones? Does someone have this PHP code? Thanks.

  14. I simply want to mention I am very new to blogs and seriously savored your blog. Probably I’m going to bookmark your blog . You absolutely have really good posts. With thanks for sharing with us your website.

  15. I must express my love for your kind-heartedness in support of those people that absolutely need help on in this area. Your very own commitment to getting the solution all around appears to be wonderfully insightful and has specifically permitted employees like me to get to their aims. Your new important hints and tips indicates this much a person like me and especially to my office colleagues. Thanks a lot; from each one of us.

  16. I must point out my admiration for your kind-heartedness giving support to those people who require assistance with this one topic. Your personal commitment to passing the solution all over appeared to be exceptionally functional and have specifically permitted professionals much like me to attain their objectives. This helpful useful information denotes a lot a person like me and even more to my office colleagues. With thanks; from everyone of us.

  17. Hiya very cool site!! Man .. Beautiful .. Wonderful .. I’ll bookmark your blog and take the feeds also¡KI’m happy to find numerous helpful info here within the put up, we want develop more strategies in this regard, thank you for sharing. . . . . .

  18. I keep listening to the news broadcast talk about receiving boundless online grant applications so I have been looking around for the best site to get one. Could you advise me please, where could i get some?

  19. Super diary! I actually enjoy how it is easygoing on my eyes and also the information are good scripted. I am questioning how I might be notified whenever a newborn post has been successful. I have signed to your rss feed which must make the trick! By!

  20. I am brand-new to blog memberships as well as I am trying to find an easy viewers that is nice and organized that allows me watch my blog sites from my homepage or has a little scrollbox that is always up on the side of the computer screen. I started to utilize bloglines however it is actually messy with all the blog site names lined up on the side. Thanks a lot!.

  21. I have actually been a yahoo individuals for some years now. I am only beginning to take advantage of the devices which they supply, one of which being blog posts. I have created a blog and wishes to know if my blog posts are being seen by others. If not after that does anyone know how I get my posts read.

  22. Wow, incredible weblog format! How lengthy have you ever been running a blog for? you made blogging look easy. The whole look of your web site is great, as well as the content!

  23. Heya i am for the first time here. I came across this board and I find It truly useful & it helped me out much. I hope to give something back and help others like you helped me.

  24. I’m interested in making my own music blog and also I’m continuously checking out numerous music blogs throughout the day locating brand-new music initially before other people that I know. However just how exactly do those blog sites locate that songs first? Can I truly begin by just posting the music I discover on other blogs?.

  25. I am planning to transfer to Australia completely. With any luck, my immigration process will certainly be finished this year as well as I will move in the beginning of 2011. Can someone recommend some exceptional sources and blog sites concerning making the plans for clearing up in Australia?.

  26. I have heard of blogs as well as kind of know what they are. My question is what do you write on a blog, like things thats on your mind or just whatever? And also what internet sites can i logon to to begin blogs?.

  27. I’m interested in making my own songs blog site and I’m constantly browsing many songs blogs throughout the day finding new music initially prior to other people that I recognize. Yet exactly how precisely do those blog sites discover that music initially? Can I really start by just posting the music I locate on various other blogs?.

  28. An interesting dialogue is value comment. I believe that it is best to write more on this matter, it may not be a taboo subject but typically persons are not enough to speak on such topics. To the next. Cheers

  29. I’m finding them for my sibling. I’m trying to find the most dishes with pictures and also the ages of infant for the dishes. Blogs are typically where I would anticipate to find them.

  30. I think other web site owners should take this site as an model – very clean and excellent style and design, as well as the content. You are an expert in this topic!

  31. Thanks a lot for giving everyone an extraordinarily memorable chance to read in detail from this site. It is often so brilliant and packed with a lot of fun for me and my office acquaintances to search your site nearly thrice in a week to read through the latest items you will have. And definitely, I’m certainly astounded considering the exceptional ideas you serve. Certain two points in this post are really the most beneficial we’ve ever had.

  32. I simply wished to thank you so much once more. I am not sure what I would’ve gone through without the entire methods contributed by you about such subject matter. It had been a very intimidating circumstance for me personally, nevertheless coming across a new well-written manner you resolved the issue forced me to leap for contentment. Now i’m happy for your support and trust you realize what a powerful job you were carrying out educating most people thru a web site. Most probably you haven’t encountered all of us.

  33. Hey good blog, just looking around some blogs, seems a fairly great platform youre using. Im currently making use of WordPress for a few of my sites but looking to alter one of them around to a platform comparable to yours as a trial run. Something in specific you would suggest about it?

  34. There are definitely a number of details like that to take into consideration. That is a nice level to convey up. I offer the ideas above as general inspiration but clearly there are questions just like the one you deliver up the place an important thing shall be working in sincere good faith. I don?t know if finest practices have emerged round issues like that, but I am positive that your job is clearly identified as a good game. Each girls and boys feel the affect of just a second’s pleasure, for the remainder of their lives.

  35. Youre so awesome, man! I cant believe I missed this blog for so long. Its just great stuff all round. Your design, man…too amazing! I cant wait to read what youve got next. I love everything that youre saying and want more, more, MORE! Keep this up, man! Its just too good.

  36. You produced some decent points there. I looked on the net to the issue and found most people go together with together with your web site.

  37. Oh my goodness! an incredible article dude. Thank you Nonetheless I’m experiencing challenge with ur rss . Don know why Unable to subscribe to it. Is there anyone getting similar rss drawback? Anybody who knows kindly respond. Thnkx

  38. Comfortabl y, the article is in reality the sweetest on this notable topic. I concur with your conclusions and also will eagerly look forward to your coming updates. Simply just saying thanks can not simply be sufficient, for the fantasti c clarity in your writing. I will certainly correct away grab your rss feed to stay privy of any kind of updates. De lightful work and also much success in your business endeavors!

  39. Whenever I like to find out something or desire to read some stimulating article, the web never disappoints me. I share these posts with my friends and colleagues and can start a decent exchange over various issues,

  40. Aw, it was quite a good post. In idea I have to put in writing such as this moreover — taking time and actual effort to produce a excellent article… but what / things I say… I procrastinate alot through no indicates manage to get something completed.

  41. Pretty section of content. I just stumbled upon your blog and in accession capital to assert that I acquire actually enjoyed account your blog posts. Anyway I’ll be subscribing to your augment and even I achievement you access consistently fast.

  42. Regards for just a wonderful knowledge together with in all areas of your webblog, here are some is a touch ask for an internet site subscribers. Who also quotes down the page premium? . . . .Speak out delicately and in addition have a top staff; you’ll turn out some distance.

  43. I’m aiming to find out as much about the on the internet searching area as I can. Can anybody advise their favored blog sites, twitter manages, or sites that you find most thorough? Which ones are most popular? Many thanks!.

  44. I delight in, result in I found exactly what I was having a look for. You have ended my four day long hunt! God Bless you man. Have a great day. Bye

  45. Oh my goodness! an incredible article dude. Thanks a lot Nevertheless I’m experiencing problem with ur rss . Don’t know why Cannot subscribe to it. Can there be everyone finding identical rss dilemma? Anyone who knows kindly respond. Thnkx

  46. There a few intriguing points over time on this page but I don’t determine if I see them all center to heart. There’s some validity but Let me take hold opinion until I consider it further. Good post , thanks and then we want far more! Added to FeedBurner likewise

  47. Woah this is just an insane amount of information, must of taken ages to compile so thanx so much for just sharing it with all of us. If your ever in any need of related information, perhaps a bit of coaching, seduction techniques or just general tips, just check out my own site!

  48. Wanted to say this blog is quite good. I always want to hear something totally new about this because We have the same blog in my Country about this subject so this help´s me a lot. I did looking about the issue and located a large amount of blogs but nothing beats this. Thanks for sharing so much inside your blog..

  49. The the very next time Someone said a blog, I hope it doesnt disappoint me as much as this place. Come on, man, Yes, it was my choice to read, but I actually thought youd have something interesting to express. All I hear is actually a few whining about something that you could fix when you werent too busy in search of attention.

  50. Oh my goodness! an amazing article dude. Thanks Nonetheless I’m experiencing subject with ur rss . Don know why Unable to subscribe to it. Is there anyone getting similar rss drawback? Anybody who is aware of kindly respond. Thnkx

  51. your blog is very good. It was very well authored and easy to understand. Unlike additional blogs I have read which are really not good. I also found your posts very interesting

  52. These moles may possibly be irregular in size and color and that is what can make them this type of wellness danger. When you have been born with this particular problem you might also be more likely to develop Melanoma and so you might have to get the required precautions with regards to protecting your pores and skin and your well being.

  53. It seems there are web sites and blog sites devoted to several activities, such television, songs, lives of celebrities, and so on. Yet I truly can not discover sites as well as blog sites committed to analysis, regrettably a second thought when it concerns activities … Any individual know some really preferred and terrific ones? Classic and also existing literature are both trendy with me, considering that I read both … Thanks so much! =o-RRB-.

  54. I really appreciate this post. I have been looking all over for this! Thank goodness I found it on Bing. You’ve made my day! Thank you again

  55. I was just seeking this information for a while. After six hours of continuous Googleing, finally I got it in your website. I wonder what is the lack of Google strategy that do not rank this type of informative web sites in top of the list. Usually the top sites are full of garbage.

  56. There are a few interesting points at some point on this page but I don’t know if these people center to heart. There is certainly some validity but I most certainly will take hold opinion until I take a look at it further. Excellent post , thanks so we want far more! Combined with FeedBurner in addition

  57. I have been a yahoo individuals for some years currently. I am just starting to make use of the tools which they offer, one of which being article. I have written a blog site and would like to know if my post are being seen by others. If not after that does anyone know how I obtain my blogs posts review.

  58. You got great truthful factors right here. I done a search on the problem as well as learned most peoples will concur with your weblog. Your bibs will look good considerably lengthier if you do.

  59. Researchers have prepared an animal model of major depressive disorder that is based on an unusual genetic mutation that appears to cause the condition in most of people who inherit it

  60. This will be the correct blog for really wants to be familiar with this topic. You realize a great deal its practically difficult to argue together with you (not too I just would want…HaHa). You actually put a fresh spin on the topic thats been discussing for some time. Wonderful stuff, just fantastic!

  61. I discovered your blog site site on the search engines and check several of your early posts. Always maintain up the very good operate. I recently additional increase Rss to my MSN News Reader. Looking for toward reading much more on your part later on!…

  62. great post, very informative. I wonder why the other specialists of this sector don’t notice this. You should continue your writing. I am sure, you’ve a huge readers’ base already!

  63. Hi. Cool post. There’s an issue with your site in chrome, and you may want to test this… The browser is the marketplace chief and a good element of people will omit your excellent writing because of this problem.

  64. I had been honored to obtain a call from a friend as he found the important guidelines shared on the site. Browsing your blog post is a real wonderful experience. Thanks again for thinking of readers like me, and I hope for you the best of achievements as being a professional discipline.

  65. Hello , I do not really totally agree to the article… I personally believe that you should certainly mention a lot more specific percentage as well as authenticate your actual remarks

  66. It appears there are sites as well as blog sites devoted to several activities, such television, songs, lives of celebs, and so on. However I really can not discover sites and also blogs dedicated to reading, sadly a second thought when it involves activities … Anyone know some truly preferred and also great ones? Timeless as well as existing literary works are both great with me, considering that I read both … Many thanks so much! =o-RRB-.

  67. I have figured out some important things through your blog post. One other subject I would like to talk about is that there are plenty of games in the marketplace designed specifically for preschool age kids. They contain pattern acceptance, colors, dogs, and designs. These generally focus on familiarization as opposed to memorization. This makes children and kids occupied without having the experience like they are studying. Thanks

  68. I am intending to transfer to Australia permanently. Ideally, my migration procedure will be finished this year as well as I will move in the beginning of 2011. Can a person suggest some outstanding resources and blog sites concerning making the plans for clearing up in Australia?.

  69. I never really understand when they attach a director to a project that should be epic whether in action or budget who doesn’t have a ton of experience.

  70. I keep listening to the news bulletin lecture about receiving free online grant applications so I have been looking around for the most excellent site to get one. Could you advise me please, where could i get some?

  71. Pretty nice post. I just stumbled upon your weblog and wished to say that I’ve truly enjoyed browsing your blog posts. In any case I’ll be subscribing on your rss feed and I hope you write once more soon!

  72. I’m impressed, I must say. Actually rarely do I encounter a blog that’s both educative and entertaining, and without a doubt, you could have hit the nail about the head. Your thought is outstanding; ab muscles an element that insufficient everyone is speaking intelligently about. My business is happy which i came across this during my hunt for something about it.

  73. Wow! This can be one particular of the most beneficial blogs We have ever arrive across on this subject. Actually Great. I am also an expert in this topic so I can understand your hard work.

  74. Do you blog? Do you blog site to advertise items you are offering? I am instead new to the blog writing world. I mainly blog to market products that I am selling and internet sites that I am offering on. Exactly how do I obtain website traffic to my blog? Do I essentially just require to include content? Does my blog obtain grabbed in the search? Any recommendations on blog writing is significantly required. Hello there, yes I state it on my twitter account as well as also my other web-sites.

Comments are closed.